Pack, Snap & Go Privacy Policy

Last Updated: July 5, 2024

1. Introduction

Welcome to Pack, Snap and Go ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with us in other ways.

2. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our customer service. The types of information we may collect include:

• Personal Identification Information: Name, email address, postal address, phone number, and other similar contact data.
• Payment Information: Credit card details and billing information (processed securely through our payment processors).
• Account Information: Username, password, and other details necessary to create and maintain your account.
• Order Information: Details of the products you have purchased and delivery information.
• Usage Data: Information about your interactions with our website, such as pages visited, time spent on the site, and browsing behavior.
• Technical Data: IP address, browser type, and version, device type, and operating system.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders and manage your account.
• To improve our website, products, and services based on customer feedback.
• To communicate with you about your orders, account, or other inquiries.
• To send promotional emails, newsletters, and updates about our products, services, and offers (you can opt out at any time).
• To analyze website traffic and usage to enhance user experience.
• To comply with legal obligations and enforce our policies.

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, such as payment processors, shipping companies, and email service providers.
• Legal Obligations: If required by law or in response to legal requests, we may disclose your information to government agencies or other authorized parties.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files placed on your device that help us recognize you and remember your preferences.

• Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted).
• Managing Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.

6. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and access controls.

Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.